Contact Us

We'd love to hear from you. Reach out with any questions about our jewelry.

Phone & Text

Call or text us anytime. We're happy to help you find the perfect piece.

(770) 750-5665

Email Us

Send us an email and we'll respond within 24 hours.

support@juelri.com

Business Hours

Monday – Friday: 9AM – 6PM EST
Saturday: 10AM – 4PM EST
Sunday: Closed

Send Us a Message

HAVE QUESTIONS?

Frequently Asked Questions

How fast is your shipping?

Free standard shipping on all U.S. orders—no minimum purchase required. Orders are generally processed and shipped from Georgia on the next business day. Standard U.S. delivery typically takes 3–5 business days after processing. Tracking is included. International orders over $500 qualify for free standard shipping.

What is your return policy?

You may return your purchase for any reason within 30 days after delivery. You do not need to explain why you are returning it.

You may carefully open, inspect, and try on the jewelry. The correct product must be returned with all pieces and accessories originally included with the order. Please request a return label before mailing your package. Juelri LLC cannot reimburse postage purchased independently by the customer.

Do you ship internationally?

Yes! We ship worldwide from our Georgia, USA warehouse. International orders over $500 qualify for free shipping. Delivery times vary by destination.

Is your jewelry real gold?

Our jewelry is premium 14K gold-plated over high-quality base metals. This process gives each piece the luxurious appearance and warm glow of solid gold at a fraction of the cost.