Contact Us

We'd love to hear from you. Reach out with any questions about our jewelry.

Phone & Text

Call or text us anytime. We're happy to help you find the perfect piece.

(770) 750-5665

Email Us

Send us an email and we'll respond within 24 hours.

support@juelri.com

Business Hours

Monday – Friday: 9AM – 6PM EST
Saturday: 10AM – 4PM EST
Sunday: Closed

Send Us a Message

HAVE QUESTIONS?

Frequently Asked Questions

How fast is your shipping?

We offer next-day processing from our Norcross, Georgia warehouse. Standard US shipping typically takes 3–5 business days. Free US shipping on orders over $200 and free international shipping on orders over $500.

What is your return policy?

We offer a hassle-free 15-day return policy. If you're not completely satisfied, return items in their original, unworn condition with all packaging intact for a full refund or exchange.

Do you ship internationally?

Yes! We ship worldwide from our Georgia warehouse. International orders over $500 qualify for free shipping. Delivery times vary by destination.

Is your jewelry real gold?

Our jewelry is premium 14K gold-plated over high-quality base metals. This process gives each piece the luxurious appearance and warm glow of solid gold at a fraction of the cost.