Shipping policy
Juelri Shipping Policy
At Juelri LLC, we want your shopping experience to be simple and convenient from the moment you place your order until your jewelry arrives at your door.
Free Standard Shipping
We offer FREE standard shipping on all orders within the United States. There is no minimum purchase required to qualify for free standard shipping.
Order Processing
Orders are prepared and shipped from our warehouse in Norcross, Georgia. We aim to ship orders on the next business day after the order is placed. Orders placed on weekends or holidays will be processed and shipped on the next available business day.
Shipping Options
Free shipping orders are sent using USPS Standard Shipping. Customers who need faster delivery may select available expedited shipping options from USPS or UPS during checkout. The cost of expedited shipping will be calculated and displayed at checkout before payment is completed.
Order Tracking
Every Juelri shipment includes a tracking number. Once your order has been shipped, you will receive an email containing your tracking information so you can follow the progress of your delivery.
Delivery Times
Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances outside our control. Expedited shipping speeds selected at checkout apply to carrier transit time and do not change our order-processing schedule unless specifically stated.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before completing your order. If you notice an error after placing an order, contact us as soon as possible at support@juelri.com. We cannot guarantee that an address can be changed after an order has been shipped.
Lost, Delayed, or Damaged Packages
If your tracking information shows an unusual delay, or if your package arrives damaged, please contact us at support@juelri.com. We will review the situation and assist you with the appropriate next steps.
Juelri LLC
Timeless Beauty That Speaks You